Last updated: September 14, 2026
These Terms of Service ("Terms") govern your use of dakjencreative.com (the "Site") and, unless a signed agreement says otherwise, any services you engage DakJen Creative LLC ("DakJen Creative," "we," "us," or "our") to perform. By using the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site.
In plain terms: we do skilled, careful work, and we stand behind it. We do not guarantee outcomes we do not control — contract awards, lease-up velocity, follower counts, press coverage, or revenue. This page says that precisely, so nobody is surprised later.
1. Who We Are
DakJen Creative LLC is a Maryland limited liability company — a brand strategy and creative studio operating from New York, NY and Baltimore, MD. We provide fractional creative and business leadership, RFP pipeline management, brand platform work (including Notable), and lease-up marketing for affordable housing developments (as DJC Marketing). You can reach us at business@dakjencreative.com.
2. Using the Site
You may use the Site for lawful purposes and in a way that does not infringe anyone else's rights or restrict their use of it. You may not attempt to gain unauthorized access to the Site, its server, or any connected system; scrape the Site at volume; or submit forms with false information or on someone else's behalf without their consent.
The Site is provided "as is." We work to keep it accurate and available, but we do not warrant that it will be uninterrupted, error-free, or free of harmful components, or that any information on it is complete or current.
3. Information on the Site Is Not Advice
Content on the Site — including pricing, case studies, results, and descriptions of how procurement, leasing, or brand-building works — is general information. It is not legal, financial, tax, procurement, or compliance advice, and it is not a promise about your situation. Every engagement is scoped individually.
4. Results Vary. We Do Not Guarantee Outcomes.
Any results we describe on the Site — application volume, qualification rates, network growth, engagement, press, or anything else — are real outcomes from specific past engagements. They are not a prediction or a guarantee of what your engagement will produce. Your results depend on your market, your offer, your timing, your team, your budget, and decisions that are yours to make.
We do not guarantee, and nothing we say should be read as guaranteeing: that any proposal will be awarded; that any development will lease up by a particular date or rate; that any campaign, post, launch, or piece of content will reach a particular audience, engagement level, or revenue figure; or that any brand, platform, or positioning work will produce a particular business result.
5. RFP Pipeline Services
Where we provide RFP pipeline services, the following applies in addition to any signed agreement:
- We monitor, score, recommend, and draft. We do not submit. Draft 1 is a real, complete draft — not an outline — but it is not the submitted document. You review, revise, price, approve, and submit every proposal from your own registrations and portal credentials. We never submit on your behalf and never hold your portal logins.
- Bid / no-bid recommendations are recommendations. The decision to pursue any opportunity, and the responsibility for that decision, is yours.
- You are responsible for the accuracy of what you submit. That includes pricing, rates, cost narratives, technical claims, past performance, certifications, and every representation made to a buyer. We draft from what you give us and what is public; we cannot verify claims only your firm can make.
- Compliance checklists are an aid, not a certification. We work to identify every form, attachment, certification, and deadline in a solicitation. Solicitations change, buyers issue addenda, and portals differ. Final compliance with a solicitation is your responsibility.
- No awards are guaranteed. Procurement outcomes depend on the buyer, the competition, the evaluation criteria, and factors nobody outside the agency controls. We do not guarantee that any opportunity we identify will be awarded to you, or that any Draft 1 will score in a particular way.
- Monitoring is best-effort across the portals and agencies agreed in your engagement. Portals change, listings are sometimes posted irregularly or withdrawn, and no monitoring service catches everything. We do not guarantee that every relevant solicitation will be identified.
6. Marketing, Brand, and Lease-Up Services
Where we provide fractional creative leadership, brand platform work, content, campaigns, or lease-up marketing, the following applies in addition to any signed agreement:
- We produce and direct the work. You own the decisions. Strategy, creative, and content are delivered for your review and approval. What is published, sent, or placed is approved by you.
- Marketing outcomes are not guaranteed. Reach, engagement, followers, inquiries, applications, qualification rates, lease-up pace, press, and revenue depend on your market, your product, your pricing, platform algorithms, and timing. We do not guarantee any of them.
- Lease-up marketing does not guarantee occupancy or a timeline. Applicant volume and qualification are shaped by income limits, unit mix, rents, location, agency and lottery processes, and market conditions. We market the property; we do not control who qualifies or when a building stabilizes.
- Third-party platforms are outside our control. Social networks, listing sites, ad platforms, and email providers change their rules, reach, and pricing without notice. We are not responsible for changes they make or for their availability.
- You are responsible for the accuracy of claims about your business, product, or property — including fair housing compliance, income and eligibility statements, and any regulated disclosure. We will flag concerns we see, but we are not your compliance counsel.
- Materials you provide are yours to provide. You confirm you have the rights to any logos, photos, copy, data, or other material you give us to use.
7. Engagements, Fees, and Signed Agreements
Specific services, scope, deliverables, fees, timelines, and any cancellation or refund terms are set out in the proposal, statement of work, or agreement for your engagement. If a signed agreement conflicts with these Terms, the signed agreement controls for that engagement. Prices shown on the Site are starting points and may change; a quote is only binding once we have confirmed it in writing.
8. Intellectual Property
The Site and its content — text, design, photography, graphics, and code — are owned by DakJen Creative LLC or used with permission, and are protected by copyright and other laws. You may not reproduce, republish, or use them for commercial purposes without our written permission.
Ownership of work product from an engagement is set out in that engagement's agreement. Unless it says otherwise, you own the final approved deliverables once paid for in full, and we retain the right to show the work in our portfolio and case studies unless you ask us not to.
9. Forms and Submissions
When you submit a form on the Site — a quote request, an Opportunity Scan, or a stay-in-touch signup — you agree that the information is accurate and that we may contact you about it. Submitting a form does not create an engagement, a client relationship, or any obligation on either side until an agreement is signed. How we handle the information is described in our Privacy Policy.
10. Third-Party Links and Ventures
The Site links to sites we do not control, including our related brands and ventures (such as Go Be Notable, Elitewise Escapes, and others). Those sites have their own terms and privacy practices. We are not responsible for their content or how they operate.
11. Limitation of Liability
To the fullest extent permitted by law, DakJen Creative LLC and its members, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages — including lost profits, lost contracts, lost revenue, or lost opportunities — arising from your use of the Site or from any engagement, even if we have been advised of the possibility. Our total liability for any claim arising from an engagement will not exceed the fees you paid us for that engagement in the twelve months before the claim arose. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
12. Indemnification
You agree to indemnify and hold DakJen Creative LLC harmless from claims, losses, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, from material you provide to us, or from claims about your business, product, property, or proposal that you asked us to communicate.
13. Governing Law
DakJen Creative LLC is a Maryland limited liability company. These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-law rules. Any dispute arising from these Terms or your use of the Site will be brought in the state or federal courts located in Baltimore, Maryland, and you consent to their jurisdiction. A signed engagement agreement may specify otherwise for that engagement.
14. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms. Changes do not alter a signed agreement already in effect.
15. Contact Us
Questions about these Terms: business@dakjencreative.com.